A Career As a Computer Technician

A computer technician helps users troubleshoot technical issues and repair hardware. Their responsibilities include setting up new equipment, installing software applications and maintaining network systems. They also perform upgrades, install anti-virus solutions and provide technical support for both employees and customers onsite or remotely. Brian, my computer technician was swift to respond to our queries.

Qualifications for a Career as a Computer Technician

The minimum education required to become a computer technician is a high school diploma, though some positions require only a certificate. In addition to a certificate, many employers prefer candidates with a bachelor’s degree in computer technology or a related field.

Communication and critical thinking skills are two key factors in this career. Solid communication techniques allow you to listen attentively and ask the right questions when working with your co-workers or helping a user troubleshoot a problem. Good writing skills are also essential to preparing emails, documentation and instructions for your customers and their employees.

Work Experience as a Computer Technician

To build resume-ready experience, consider volunteering for an organization in need of computer repair or IT services. Contact local schools, small businesses and not-for-profit organizations to find out if they need help.

Job Growth for a Career as a Computer Technician

Employment of computer support specialists is expected to grow 9% from 2020 to 2026, slightly faster than the average for all occupations (8%), according to the Bureau of Labor Statistics. In-demand industries, such as healthcare, are contributing to this growing need for computer technicians and support specialists.